Virtual reception
Always business-readyUse a consistent greeting and approved business information rather than leaving callers uncertain.
Enquiry captureRecord names, numbers, reasons for calling, and other details your team needs.
Flexible coverageSupport busy periods, staff absences, mobile teams, and calls outside normal desk coverage.
Useful follow-upTurn incoming calls into clearer records so the next person starts with context.
Virtual Receptionist for UK Businesses
Greetivo provides a modern virtual receptionist experience for businesses that need reliable phone coverage without keeping a full-time receptionist available for every incoming call.
From incoming call to a clearer next step.
With Virtual Receptionist for UK Businesses, the goal is to make each call useful to both sides: the caller gets a professional response, and your team receives enough context to decide what happens next.
Divert the call
Route calls to Greetivo using your phone provider’s diversion settings.
Handle the enquiry
The caller is greeted and the conversation follows the business information and handling rules you have configured.
Continue inside your business
Your team reviews the captured outcome and takes over any follow-up, decisions, bookings, or exceptions that need human attention.
Useful when answering every call yourself is not realistic.
Common situations
- Small businesses that cannot justify a full-time reception role
- Teams that are frequently in meetings, on-site, driving, or serving customers
- Businesses that want a consistent first response across multiple staff members
- Companies that need additional phone coverage without changing their customer-facing number
Keep the workflow useful
- Configure Divert the call and Handle the enquiry around the information your business approves.
- A common use is small businesses that cannot justify a full-time reception role.
- For Virtual Receptionist for UK Businesses, business-sensitive decisions, promises, and exceptions stay under your team’s control.
- Review call outcomes and adjust the configured handling as your operation changes.
A better first response can make follow-up simpler.
Get started
Set up a more consistent way to handle incoming calls.
Choose monthly billing or Pay As You Go, configure Greetivo around your business information and Virtual Receptionist for UK Businesses workflow, then divert the calls you want Greetivo to handle.