01
Create your account and add your business details
Enter your business name, services, opening hours and the information Greetivo should use when speaking with callers.
How Greetivo works
From signup to a live AI Secretary in around 3–5 minutes.
Create your account, add your business details and choose Pay As You Go or a monthly plan. Greetivo automatically prepares your AI Secretary and assigns a UK landline number, with no IT knowledge needed.
3–5 minute automated setup
UK landline number assigned
No IT skills needed
Use your new number
Or divert your existing number
Professional call answering
Structured call summaries
Getting started is simple.
You do not need telephony or IT experience. The setup is designed around the information you already know about your business.
02
Choose Pay As You Go or a monthly plan
Start with £9.99 of non-expiring PAYG credit, or choose a monthly allowance from £19.99 per month. Each active Greetivo number is £2 per month.
03
Your AI Secretary and UK number are prepared automatically
Greetivo configures the answering setup from your business information and assigns a UK landline number. Most businesses can complete this setup in around 3–5 minutes.
04
Use the new number or divert your existing business line
Use the Greetivo number as your business number, or keep the number customers already know and divert those calls to Greetivo.
05
Greetivo answers and your team stays productive
The AI Secretary handles the first response, captures useful information and gives your team a clearer record for the next action.
What Greetivo can do for your business
Greetivo is not limited to basic answering. It can be configured to behave like a front-of-house receptionist, a private secretary, a personal assistant for inbound business calls, or a smart first-line sales contact that helps your team save time and capture more opportunities.
Answer calls professionally
Greetivo picks up calls in a calm, polished tone and gives callers a better first impression than a missed call, voicemail, or rushed internal answer.
Act like a secretary or assistant
It can greet callers on behalf of your business, ask the right questions, collect names and callback details, understand the reason for the call, and keep the conversation structured and useful.
Support sales conversations
Greetivo can talk through services, handle common pre-sales questions, guide interested callers, qualify intent, and help move valuable enquiries closer to the next step.
Route callers to the right department
If your business has multiple teams or functions, Greetivo can identify where the caller should go and route the interaction according to your preferred structure.
Forward urgent or priority calls
Not every call should follow the same path. Urgent cases, key clients, or important matters can be flagged and forwarded to the right person when needed.
Capture clear summaries you can act on
After the conversation, your team gets the important outcome in a much cleaner format so nobody has to rely on memory, rushed notes, or missed context.
How a typical Greetivo call works
The process is simple for the caller and efficient for your business. Everything is designed to make handling inbound calls feel smoother, more organised and more scalable.
01
A call comes into your Greetivo number
Calls can be directed to Greetivo through your setup so the AI becomes your first point of contact. From the caller’s point of view, it feels like calling your business as normal.
02
Greetivo answers in your business style
The caller is welcomed professionally and the conversation begins in a natural way. Greetivo can be tailored around your services, tone, common questions and preferred handling style.
- Use a business greeting
- Represent your brand more consistently
- Provide a smoother experience than missed calls
03
The AI understands the reason for the call
Greetivo can respond to service questions, take messages, collect information, support bookings, help with enquiry handling, and guide the caller depending on what your business needs.
- General customer enquiries
- Sales or new business conversations
- Appointment requests and booking-related calls
04
The call follows the right business path
Once Greetivo understands the caller’s need, it can continue the conversation, collect more detail, send the enquiry down the right route, or forward priority calls based on your setup.
- Different departments
- Different services
- Urgent vs non-urgent handling
05
Your team receives a clearer outcome
Instead of losing leads or relying on handwritten notes, your business gets a structured summary of what happened so the right person can follow up quickly and confidently.
Built for more than one type of call
Greetivo is flexible enough to support different business models, departments and call types, so it can do much more than just answer the phone.
Great for front-of-house and admin handling
- Acts like a secretary or business assistant for inbound calls
- Answers routine questions using your business information
- Takes organised messages for follow-up
- Handles calls when your team is busy or unavailable
- Helps create a more professional customer experience
Great for sales, routing and growth
- Can support service explanations and early sales conversations
- Helps qualify interest before your team gets involved
- Routes callers to the correct department or person
- Forwards important calls where needed
- Supports businesses with multiple services or teams
Ready to get your AI Secretary set up?
Create your account, add your business information, choose monthly or Pay As You Go billing and let Greetivo automate the setup. You can then use your new UK number or divert the business number your customers already know.