Property management
Answer
For Property Managers, give callers a professional first response when staff are busy.
Capture
For Property Managers, collect the details your team needs before calling back.
Follow up
For Property Managers, create a clearer next step for the person who follows up.
AI Secretary for Property Managers
Property managers handle tenant issues, landlords, contractors, inspections, and maintenance across multiple addresses. Greetivo helps capture who is calling, which property is involved, and what needs attention before the team responds.
Give your team useful context before they call back.
For Property Managers, a useful handover starts with the facts your team actually needs before returning the call. Greetivo can be configured around those details instead of leaving you with a vague voicemail or unexplained number.
Details you can capture
- Caller name and contact number
- Tenant, landlord, contractor, or other caller type
- Property address or reference
- General reason for the call
- Maintenance or repair issue
- Caller-stated urgency
- Access or availability notes
- Preferred callback details
Common call scenarios
- Tenant maintenance calls while managers are at inspections
- Landlord enquiries needing the correct property manager
- Contractor calls about access or ongoing works
- After-hours calls that need a clear record for review
Keep the first response professional even when the team is busy.
For Property Managers, the aim is not simply to answer the phone. It is to give the caller a clear first response and give your team enough context to decide the right next action.
What this helps improve
- Property-specific context is captured earlier
- Teams can prioritise callbacks with more information
- Tenants and landlords receive a consistent first response
- Authorisations, emergency decisions, and commitments stay with staff
A typical handoff
- Greetivo can capture caller name and contact number.
- It can also record tenant, landlord, contractor, or other caller type.
- A typical call might involve tenant maintenance calls while managers are at inspections.
- For Property Managers, the captured context goes to your team, which decides what happens next.
Useful across different working styles in this sector.
Ready to set up
Give callers a better first response without adding another full-time desk role.
Choose monthly billing or Pay As You Go, configure how your business should handle calls, and use call diversion to route calls to Greetivo.