Estate and letting agents
Answer
Give buyers, sellers, landlords, and tenants a consistent first response.
Capture
Collect property references, enquiry type, contact details, and preferred next steps.
Follow up
Help the right negotiator or property team member return calls with context.
AI Secretary for Estate Agents
Property teams are constantly moving between viewings, valuations, office work, landlords, tenants, and new leads. Greetivo helps keep incoming calls organised when negotiators and property managers cannot answer immediately.
Give your team useful context before they call back.
For Estate Agents, a useful handover starts with the facts your team actually needs before returning the call. Greetivo can be configured around those details instead of leaving you with a vague voicemail or unexplained number.
Details you can capture
- Caller name and contact details
- Sales, lettings, landlord, or tenant enquiry
- Property address or listing reference
- Viewing request and preferred time
- Valuation request
- Maintenance or property-management issue
- Buying, selling, renting, or letting intent
- Preferred callback details
Common call scenarios
- Viewing enquiries while negotiators are out of the office
- Valuation requests from potential sellers or landlords
- Tenant and property-management calls needing the right team member
- New sales or lettings leads during busy office periods
Keep the first response professional even when the team is busy.
For Estate Agents, the aim is not simply to answer the phone. It is to give the caller a clear first response and give your team enough context to decide the right next action.
What this helps improve
- New property leads are captured more consistently
- Negotiators can return calls with the listing context already recorded
- Landlord and tenant enquiries are easier to route internally
- The agency sounds more organised when staff are away on appointments
A typical handoff
- Greetivo can capture caller name and contact details.
- It can also record sales, lettings, landlord, or tenant enquiry.
- A typical call might involve viewing enquiries while negotiators are out of the office.
- For Estate Agents, the captured context goes to your team, which decides what happens next.
Useful across different working styles in this sector.
Ready to set up
Give callers a better first response without adding another full-time desk role.
Choose monthly billing or Pay As You Go, configure how your business should handle calls, and use call diversion to route calls to Greetivo.